Terms of Use

1. Eligibility & Account Registration

1. You must be ≥ 18 years old and capable of forming a legally-binding contract.
2. You must comply with all applicable laws, including cryptocurrency regulations in your jurisdiction.
3. Provide accurate information and keep it current. One person / entity = one account.
4. You are responsible for securing your wallet credentials, private keys, recovery phrases, and any two-factor authentication devices.

2. The CryptoRabbit Marketplace

• CryptoRabbit enables buyers and sellers to exchange physical or digital goods for supported stablecoins (e.g., USDC on supported chains) through an on-chain smart-contract escrow.
• CryptoRabbit is not a custodian of user funds. All transfers occur peer-to-peer via self-custodied or Wallet-as-a-Service partners you select.
• We are not a money-services business, broker, or financial institution. We provide software that orchestrates listings, orders, and escrow contracts.

3. Listings, User-Generated Content & Prohibited Items

1. Sellers must describe items truthfully and upload only content they own or have rights to publish.

2. Forbidden content:

   • Illegal goods or services, weapons, CBD/THC, counterfeit items, stolen property.
   • Personal data, financial instruments, or anything barred by applicable law.
   • Objectionable content: hate speech, harassment, threats, defamation, sexual exploitation, extremist or terrorist propaganda, graphic violence, or any material a reasonable person would deem offensive or abusive.
3. Content that violates these rules may be removed without notice, and accounts may be suspended or terminated.
4. Users can flag objectionable content via the in-app Report button. We review all reports within 24 hours.

4. Smart-Contract Escrow & Payments

• When a buyer completes checkout, the Platform initiates a purchase smart contract that locks the buyer's payment until both parties meet predefined milestones (e.g., seller ships, buyer confirms delivery).
• Network fees (gas) are paid by the party signing each on-chain transaction.
• If the order expires without fulfillment, the contract self-releases funds to the buyer minus non-refundable gas fees.
• Blockchain transactions are irreversible; verify addresses, amounts, and chain selection before signing.

5. Fees & Taxes

You are responsible for reporting and paying all applicable taxes.

6. Shipping & Delivery

1. Sellers must ship with a trackable carrier and add the tracking number on-chain or via the seller dashboard within the stated handling time.
2. Buyers see real-time status updates. Escrow releases only after (a) the carrier marks the item delivered and (b) the buyer confirms delivery or a preset confirmation window (default 72 h) expires.
3. Insurance: Sellers may offer optional carrier insurance; otherwise risk of loss remains with the seller until confirmation.
4. Refer to our Shipment & Delivery Policy for full details.

7. Disputes

1. Open a dispute within 48 h of delivery (or expected delivery) through the order screen.

2. CryptoRabbit uses a tiered process:

   • Tier 1: Automated checks (tracking, photos, chat logs).
   • Tier 2: AI-assisted review.
   • Tier 3: Human moderation when AI confidence < 90 %.
3. Arbitrator decisions are final. The smart contract executes the ruling automatically.

8. User Content & IP

• You retain ownership of content you post but grant CryptoRabbit a worldwide, royalty-free license to display, reproduce, and distribute it for Platform operation and marketing.
• Trademarks, logos, software, and all Platform content are CryptoRabbit's intellectual property or licensed to us. Do not copy, scrape, or reverse-engineer.

9. Privacy

See our Privacy Policy to understand how we collect, use, and protect personal data.

10. Risk Disclosure & Warranty Disclaimer

• Cryptocurrency is volatile. Prices may fluctuate, transactions may be delayed, and smart contracts may have bugs.
• The Platform is provided "as is" without warranties of any kind, express or implied. We do not guarantee uptime, security beyond reasonable efforts, or that the Platform will meet your expectations.

11. Limitation of Liability

To the fullest extent allowed by law, CryptoRabbit, its affiliates, and officers will not be liable for indirect, incidental, special, punitive, or consequential damages arising out of or in connection with your use of the Platform, even if advised of the possibility. Our total liability for any claim will not exceed the greater of (a) USD $100 or (b) the fees you paid us in the 12 months preceding the claim.

12. Indemnification

You agree to defend, indemnify, and hold CryptoRabbit harmless from any claims, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your (a) use of the Platform, (b) violation of these Terms or any law, (c) infringement of any third-party right, or (d) posting of objectionable content or abusive behaviour.

13. Termination & Suspension

• You may close your account at any time (pending open escrows must complete first).

• We may suspend or terminate your account or remove listings immediately if we believe you:

  • Breached these Terms, laws, or policies — including the Zero-Tolerance Policy (§16); or
  • Pose a risk to other users or the Platform.
• Sections 8–13 and 16 survive termination.

14. Governing Law & Dispute Resolution

Except as otherwise required by applicable law, these Terms and any dispute arising out of or relating to them or the Platform will be governed by the laws of the jurisdiction where CryptoRabbit is incorporated, without regard to conflict-of-law principles. Any dispute not resolved under §7 will be submitted to binding arbitration in a mutually-agreed North American venue, administered under the rules of a recognized arbitral institution. You waive any right to participate in a class or representative action.

15. Changes to Terms

We may modify these Terms at any time by posting the updated version on the Platform. The revised Terms take effect immediately upon posting. The "Last updated" date (above) tells you when changes were made. If you are unsure about the current Terms, check this page before using the Platform. Continued use after an update constitutes acceptance.

16. Zero-Tolerance Policy for Objectionable Content & Abuse

CryptoRabbit is committed to maintaining a safe, inclusive marketplace. We enforce a zero-tolerance policy for objectionable content and abusive behaviour:

1. Prohibited Behaviour: Hate speech, harassment, bullying, stalking, threats of violence, defamation, extremist propaganda, sexual exploitation, non-consensual sexual content, graphic violence, or any other content a reasonable person would find offensive or abusive.
2. Scope: Applies to all user-generated content—listings, usernames, avatars, chat messages, reviews, support tickets, and media uploads.

3. Enforcement:

   • Egregious violations result in immediate, permanent bans with no warning.
   • Lesser violations may receive a single warning; repeat offences lead to account termination.
   • We may report illegal content or credible threats to law enforcement.
4. Reporting: Use the in-app Report function. We investigate all reports within 24 hours.
5. No Appeals for extremist or child-exploitation content: accounts posting such material are permanently disabled without appeal.